Contact VitalitasIndo
Send us a question about a formula, a correction to a page, or feedback on something that read wrong. We read every message and reply to most within a few working days.
How to reach us
Email is the fastest route for anything involving a label photo or a page link, and it is the only route that reaches the whole editorial desk. Phone works during office hours for short questions about a page or a formula name.
- [email protected]
- Phone
- +62 274 814 137
- Working hours
- Monday to Friday, 09:00–18:00 (WIB)
- Office address
- Jl. Ring Road Utara No. 7
Depok, Sleman
Yogyakarta, 55281
Indonesia
We are an editorial office, not a retail location. There is nothing to buy at this address, and no walk-in counter for natural capsules or packaged goods — visits are by appointment for press or supplier correspondence only.
What to write to us about
Most of the mail we get falls into one of five shapes. If your question is about whether a specific product is right for you personally, we cannot answer that, and we will say so rather than guess — please direct that question to a qualified professional.
Ingredient questions
Ask about a botanical, a mineral, or a form we list in the ingredient library — what it is, how it appears on a label, or why we wrote about it the way we did.
Label details you want explained
Send a photo of the panel and tell us which line is confusing. We explain serving sizes, ingredient names, and the units a label uses in plain language.
Corrections to a page
Spotted a number that does not match the label, or a sentence that reads wrong? Tell us the page and the exact wording, and we will check it against the source before anything changes.
A product we should cover
Readers often point us at natural supplements for men that we have not written about yet. Tell us the brand and the format, and it goes on the coverage list for review.
Feedback on how a page read
If a section on healthy lifestyle products was unclear, or a guide assumed something you did not know, that is useful to hear. It shapes how we rewrite the next version.
Capsules photographed on the office bench during a label check — the reference image a reader's question usually asks about.
What happens after you send a message
Your message lands in our inbox with the rest of the day's mail. Nothing is auto-filed or auto-answered, so a person is the first thing that reads it.
A team member replies directly, or forwards it to whoever handles that section of the site — ingredient library, men's vitamin formulas, or the product guides.
If your note is about a factual error, we check the label or the source before changing anything on the page. That check is why correction requests sometimes take a little longer.
Most messages get a reply within two to three working days. If a week passes without a reply, send a follow-up — it means your note was missed, not refused.
Check the library before you write
Two pages answer most of what readers ask: the ingredient library, which explains each botanical and mineral we cover, and the men's vitamin formula guide, which walks through how daily formulas are built. Both are free to read and neither requires an account.
If your question is about your own health — how a supplement might sit with something you already take, or what a sensible daily routine looks like for you — please direct it to a qualified professional. We write about ingredients and formulas; we do not advise on individual situations, and we would rather say that plainly than answer outside what we can support.
Where the answer usually already lives
Before you write, it is worth checking whether the question is already covered. These three pages carry the bulk of what readers ask us about by email.
Energy and endurance formulas
How energy and endurance formulas are put together, which botanicals and minerals tend to appear, and what the label actually promises.
Open the guideProduct guides
Plain-language notes on popular products for men: what format they come in, what the label lists, and how to read the panel before you compare anything.
Open the guidesHealthy lifestyle guide
Sleep, training, food and daily rhythm — the habits that sit around any supplement routine, and why they matter more than the capsule.
Open the guideOffice address
The editorial office sits on the northern ring road in Sleman, a short drive from central Yogyakarta. Correspondence arrives here, and the desk is staffed on working days.
- Street
- Jl. Ring Road Utara No. 7
- District
- Depok, Sleman
- City and postcode
- Yogyakarta, 55281
- Country
- Indonesia
We are an editorial office, not a retail location. There is nothing to buy at this address.
Jl. Ring Road Utara No. 7, Depok, Sleman, Yogyakarta, 55281 — reachable by car along the northern ring road.
Questions readers ask before writing
Four short answers that save most people an email. If yours is not here, the form above is the fastest route.
Can you tell me which supplement is right for me?
No, and we would rather be clear about it. We write about ingredients, formulas and how to read a label — that is the whole scope of this site. Anything about your own situation belongs with a qualified professional who can look at the full picture.
Can I visit the office to ask in person?
The address is an editorial office, not a shop or a counter, so there is nothing to browse on arrival. If you have a press or supplier reason to visit, write first and we will arrange a time rather than have you travel for nothing.
Will you add me to a mailing list?
No. Your email address is used to answer your message and nothing else. We do not sell contact details, and we do not run a newsletter that quietly subscribes senders. The Privacy Policy spells this out in full.
How quickly should I expect a reply?
Two to three working days for most messages. A correction request that needs a label checked can take a little longer, because we verify before we edit. If a week passes with no reply, send a follow-up.